When your Google Business Profile disappears from Google Maps, the calls it brought in stop with it. We find the cause, correct the profile, and manage your appeal with Google from start to finish, so you aren't guessing at what to send.
A short call to look at what happened.
Each one has a different cause and a different fix. The first job is knowing which one you're dealing with.
Your Business Profile no longer appears on Google Maps or in Search, usually after Google reviewed it against its guidelines. Your reviews and photos are still attached to it, which is why bringing back the original profile is worth the effort.
Google shows a notice in your Business Profile dashboard saying the profile breaks its policies. Customers can't find it, and you can't make normal edits until the issue is resolved.
The profile is live, but customers can't find it. Sometimes that's a verification or edit problem. Sometimes the profile is fine and simply ranks too far down. We find out which before anything else.
Often the trigger is an edit, or a routine review that looks at the profile with fresh eyes. These are the issues we see most.
An appeal, or even an edit to a suspended profile, asks Google to look again. If the issue is still there, the appeal is turned down, and you've spent that review on a profile that wasn't ready.
So we find the cause and correct it before anything is sent. It takes a little longer at the start, and it gives your appeal its best chance.
Four steps, handled by our team. Your part is a short call and the documents that show your business is real.
We review your Google Business Profile, your website, and your business details against Google's guidelines to find what most likely triggered the suspension. Nothing is submitted until we know.
We explain what needs to change and why. No material change is made without your written OK, because every change asks Google to look at the profile again.
We prepare the evidence Google asks for, such as a business license, a utility bill, and photos of your signage or vehicles, and we manage the appeal from start to finish.
We tell you Google's answer as soon as it arrives, with the next step either way. You have one point of contact the whole time.
The aim is your original profile back, with its reviews, its photos, and the history Google already trusts.
You deal with us from the first call to Google's decision. No forms to fill in, no support queues to wait in.
Every material change to your profile is confirmed with you in writing before it's made.
Once we accept your case, your profile comes back or you get your money back. We review every case first, so we only take on the ones we can stand behind.
A suspended Business Profile is stressful, because the phone goes quiet and Google doesn't explain much. The way back is careful work: the right cause, the right correction, and the right evidence.
Once your profile is back, keeping it healthy is ongoing work. That's what Local Visibility Growth is for.
A short call to look at what happened.
Profile live but hard to find? See Local Visibility Growth.
Yes. We review your case before we take it on. Once we accept it, your profile is reinstated or you get your money back. What no one can promise is how fast Google responds, so the guarantee covers the outcome, not the timing.
That depends on Google. Some appeals get an answer within days, and others take several weeks. We tell you as soon as Google responds.
Usually not. A second profile for the same business breaks Google's guidelines and can lead to both being suspended. Your original profile also holds your reviews, which are worth keeping.
Hold off until the cause is clear. Edits can prompt another review, and a change made in a hurry can add a new problem to the one you already have.
Not always. A profile can be live and still rank far down the list, or be held back after an edit. We check which it is first. If it's a visibility issue rather than a suspension, Local Visibility Growth is the service for that.
Talk to us first. Google doesn't accept a mailbox or a virtual office as a business location, so that address can't come back as it is. If you serve customers at their homes, the usual answer is a real address, often your home, kept hidden on your profile. We'll walk you through it.
Access to your Business Profile, and documents that show your business is real at its address, such as a business license, a utility bill, and photos of your signage, storefront, or vehicles.
Yes. Correcting a live profile is simpler than appealing a suspended one. We make the changes in stages, one profile at a time, so they don't all land at once.
